I was trying to copy an iPhone voice memo to my Windows 7 computer today. I literally tried for hours using iTunes, which I've successfully done before (with some effort). I couldn't get it working today. Instead, I tried a freeware utility called iFunbox, and it worked great. Download it here:
http://www.i-funbox.com/en_download.html
There's also a MacOS version.
Once iFunbox is downloaded and installed, choose the "File Browser" tab at the top, and expand the "Voice Memos" option. If there are no voice memos, then try going into iTunes, plug in your iPhone to your computer, choose the phone icon (after the music note, movie, TV show, and ellipsis icon at the top), and choose "Settings" | "Music", and make sure that "Include voice memos" is checked. Then run iFunbox.
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