For whatever reason, every few years, it seems like I struggle with double-sided printing. This is what finally worked for me: https://h30434.www3.hp.com/t5/LaserJet-Printing/Duplex-printing-disabled-in-Windows-10/td-p/5521457
The trick was to open "Devices and Printers" in the control panel, left double-click on the printer, click on "Customize your printer, and click on the "Device Settings" tab. Choose "Installed" for "Installable Options -> Duplex Unit".
I'm not sure why that dialog is so hard to find.
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